Solutions · The Concierge · Customer service
A concierge on your business line, day and night, who books the work, takes the message, and never sends a customer to voicemail.
The offering
The Concierge answers your line in the name of your business, in a voice you choose. It books and reschedules the appointment, takes the message, texts the confirmation, and answers the questions you have put in writing: hours, services, service area. When a call needs you, it reaches you by the rules you set. Every call is logged to your CRM with a summary and the next step before the caller has hung up.
It does not stop at the call. The Concierge is a seat in the same house as the Cabinet: the desk work behind every call, the follow-up, the record, the line in the morning brief, is where your Automated Office begins.
The first lines are being seated now. Applications open.
How a line runs
Your business, your rules
The line opens with a fitting: your hours, your services, what the Concierge may say and what it may never say, whom to reach and when, approved by you in writing before the first call is answered.
On duty, day and night
Every caller hears at the start that they are speaking with your AI concierge and that the call is recorded. Then it does the work: books, reschedules, takes the message, texts the confirmation, and reaches you for the calls that need you.
Logged before the caller hangs up
Every call lands in your CRM with a summary and the next step. Nothing is promised to a customer that you have not put in writing. When you have a Chief of Staff, the Concierge reports up to it, and the morning brief carries the calls.
Never sends a call to voicemail. Never quotes what you have not put in writing. Never guesses at a customer’s question. Never forgets who called.
Callers are told at the start of every call that they are speaking with an AI concierge and that the call is recorded. Text messages go only to customers who have opted in. Our officers are AI agents, built and run for you.
The next step
The conversation starts with the calls you miss and what each one costs.
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